Shipping policy

Shipping Policy

Last updated: 12/26/23

Thank you for choosing Kesslers Cacti & Things for your plant needs. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased on our website, kesslerscacti.com.

1. **Processing Time:**
- Orders are typically processed on Tuesday of each week after payment confirmation. Orders received after 7:00AM EST on Tuesdays will be shipped the following week.

2. **Shipping Methods:**
- We offer standard shipping and expedited shipping options. The available methods may vary based on your location.

3. **Shipping Costs:**
- Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout.

4. **Delivery Time:**
- Estimated delivery times depend on your location and the selected shipping method. Standard shipping generally takes 3-5 business days, while expedited shipping may arrive sooner.

5. **Order Tracking:**
- Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through the provided link.

6. **International Shipping:**
- We currently offer shipping within the United States. For international shipping inquiries, please contact us at Kesslerscacti@gmail.com.

7. **Shipping Delays:**
- While we strive to meet the estimated delivery times, external factors such as weather conditions or carrier delays may impact the delivery schedule. We appreciate your understanding in such circumstances.

8. **Shipping Address:**
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. **Returns Due to Shipping Issues:**
- If your order is damaged during shipping or if there are any shipping-related issues, please contact us within 14 days of receiving your order. Provide photos and details, and we will work to resolve the issue promptly.

By placing an order on kesslerscacti.com, you agree to the terms outlined in this Shipping Policy.

Kesslers Cacti & Things

Phone number: (813) 264-5614

Email: kesslerscacti@gmail.com

Physical address: Lutz FL 33548, United States